We are a private non-profit organization located in Dauphin County of central Pennsylvania, dedicated to helping people become connected and remain connected to their community.
CMU provides administrative case management and targeted case management services to individuals with mental illness in Dauphin County. With this focus, Case Management is designed to achieve the following outcomes: To assess appropriate individual need for services, to develop a service plan, to ensure implementation and coordination of that plan, and to provide additional support services as needed. The goals of Case Management are to connect individuals with the appropriate services, improve their level of functioning, provide continuity of care and identify necessary resources.
What to expect ON your first visit:
CMU strives to provide you with respectful and dignified service to determine the best level of care and monitor the implementation of services. An assessment is available for all residents of Dauphin County who believe they or an individual that they know may be in need of a mental health service. We also welcome referrals from professional and community agencies. The assessment is free of charge and consists of the following:
Intake:
The purpose of an Intake (taking in information) is to determine eligibility for services.
You will need to fill out several forms to give us some information.
If we determine that you are eligible we will schedule the next step which is called a Liability.
Liability:
The purpose of a Liability is to determine who will pay for the services.
Many times a Liability can be scheduled following an Intake if you have financial records and insurance information with you.
What to expect AFTER your first visit:
Evaluation:
In order to provide you with the best level of service, we need information that will guide us in selecting a proper course. We will refer you to an appropriate agency to ask a series of questions that will give us this information.
Disposition:
After the evaluation has been completed, their findings will guide us in developing an individualized service plan that will coordinate services with all public and private service providers, monitor the implementation of the plan, and authorize payment for services.
For adults, we offer three levels of service. There is Administrative Case Management which includes intake both at the Harrisburg and Elizabethville, and service management. There is Resource Coordination also known as RC, and there is Intensive Case management referred to as ICM. Regular hours of operation are 8:30-5:00 (Harrisburg) and 8:30-5:00 (Elizabethville) with some evening hours for intake and case management services. After hours needs are referred to Crisis Intervention.
In Harrisburg the caseload is shared by staff who will handle consumer needs as the calls come in. Harrisburg site also offers several focused caseloads. They include Forensics, Hispanic, Homeless, and Concurrent D&A. In Elizabethville, there is a Supervisor/service manager who is assigned the cases at this level of care. Intakes are scheduled at both sites and are routinely handled in office. There is limited ability to complete intakes in the community to meet unusual circumstances.
Resource Coordination
This level of case management provides more service to consumers. It is designed to assist persons with connecting and remaining active with mental health treatment as well as assisting with other aspects of daily living. Case managers meet with consumers face to face at least every other month, and are required to demonstrate activity on behalf of consumers monthly. Caseload size ranges from 30-75 by regulation.
Intensive Case Management
This level of case management provides the most frequent level of service to consumers. It is designed to connect persons with community resources and mental health treatment. It also can assist people with activities of daily living when other resources are not available. Case managers meet with consumers face to face every two weeks as a minimum. Caseload size cannot exceed 30.
Two levels of case management are available at both our Harrisburg and Elizabethville locations: Administrative Case Management and Targeted Case Management. Hours of operation are 8:30 a.m. to 5:00 p.m. with some evening hours. After hour needs are referred to Crisis Intervention.
Administrative
The children's mental health administrative department is comprised of 2 case managers at the Harrisburg office and 1 case manager at our Upper Dauphin County satellite office in Elizabethville. Intakes may be scheduled at both sites and are routinely scheduled at either office depending on geographical convenience. There is limited ability to complete intakes in the community to meet unusual circumstances.
The intake is comprised of a brief psychological history, triage of needs, level of care determination, and financial edibility determination.
Case managers authorize appropriate services, monitor and facilitate changes in levels of care, and provide social work services as needed to families.
Targeted Case Management
Targeted Case Management, or TCM, combines components of both Resource Coordination and Intensive Case Management. In the TCM model, individuals remain with the same case manager regardless of their level of need, rather than transferring between case managers as their needs increase or decrease. This provides for enhanced continuity of service delivery, and allows individuals and families receiving the service to maintain an established relationship with one case manager rather than having to change case managers based on their needs.
Jeremy Project
Joint Efforts Reach & Energize More Youth is a program to help adolescents and young adults over the age of fourteen with a serious emotional disturbance or mental illness successfully transition into adulthood by making sure they have the skills for employment, to live independently, and to be involved in the community. A set of specialized services have been designed for young people in the form of Independent Living Resources to maximize their transition to independence. Through person-centered planning, the individual's strengths, interests, and preferences are the focus, keeping the individual's dreams in mind.
Person-centered planning process includes:
Focusing on strengths, interests, and preferences.
Focusing on the dreams of the individual.
In which the individuals actively participates.
Which is dedicated to the philosophy there is "no one way" to accomplish any goal.
And is based on collaborative teamwork with a solid commitment to action.
Which will include a variety of scheduled therapeutic activities.
