Mental Health
CMU provides administrative case management and targeted case management services to individuals with mental illness in Dauphin County. With this focus, Case Management is designed to achieve the following outcomes: To assess appropriate individual need for services, to develop a service plan, to ensure implementation and coordination of that plan, and to provide additional support services as needed. The goals of Case Management are to connect individuals with the appropriate services, improve their level of functioning, provide continuity of care and identify necessary resources.
What to expect ON your first visit:
CMU strives to provide you with respectful and dignified service to determine the best level of care and monitor the implementation of services. An assessment is available for all residents of Dauphin County who believe they or an individual that they know may be in need of a mental health service. We also welcome referrals from professional and community agencies. The assessment is free of charge and consists of the following:
Intake:
- The purpose of an Intake (taking in information) is to determine eligibility for services.
- You will need to fill out several forms to give us some information.
- If we determine that you are eligible we will schedule the next step which is called a Liability.
Liability:
- The purpose of a Liability is to determine who will pay for the services.
- You will need to provide Insurance and Financial at this meeting.
- Many times a Liability can be scheduled following an Intake if you have financial records and insurance information with you.
What to expect AFTER your first visit:
Evaluation:
- In order to provide you with the best level of service, we need information that will guide us in selecting a proper course. We will refer you to an appropriate agency to ask a series of questions that will give us this information.
Disposition:
- After the evaluation has been completed, their findings will guide us in developing an individualized service plan that will coordinate services with all public and private service providers, monitor the implementation of the plan, and authorize payment for services.
For adults, we offer three levels of service. There is Administrative Case Management which includes intake both at the Harrisburg and Elizabethville sites, and service management. There is Resource Coordination also known as RC, and there is Intensive Case management referred to as ICM. Hours of operation are basic 8:30-5:00 (Harrisburg) and 9:00-5:00 (Elizabethville) with some evening hours for intake and case management services. After hours needs are referred to Crisis Intervention.